Item dispatch times stated at checkout or if different in individual descriptions. Once item is made and packaged a dispatch notice will be sent out. Item will then be posted the next available working day.
Uk delivery free, Items sent via Royal Mail 2nd class. Royal Mail try to deliver in 2-3 working days altho this is not a guarantee, larger items may require a signature .
Upgrade to a faster form of post with Royal Mail first class available at checkout. Royal Mail try to deliver in 1-2 working days altho this is not a guarantee. Larger items may require a signature.
If you require a faster delivery service please get in contact.
Shipping outside of the uk, unfortunately i am unable to post to Eu countries due to the complicated nature of the gpsr regulations. All others international tracked estimated 5-10 days prices calculated at checkout. Please note delays may happen due to customs. Not all countries except real fur products so if purchasing a real fur collar or fascinator please check with you customs department. International buyers are responsible for any import charges that may occur, items returned to sender will not be refunded and the buyer will be required to pay additional shipping costs to get the item back. Tracking information can be provided at buyers request
For a refund you must inform me within 7 days of receipt, i will provide you with a returns ref number. You will need to return the item at your own expense provided the item is approved for return and must be in original condition and packaging, undamaged and unused.
Items returned after 14 day of receipt will not be refunded and the buyer will have to arrange to get the item back.
International deliveries are none returnable due to timings and delay issues. Items returned to sender will not be refunded and the buyer be required to pay additional shipping costs to get the item back.
Refund will be minus a 10% fee of returned goods to cover restocking/postage and fees.
Gift certificates are none returnable, must be used via this website. Items returned from a gift certificate purchase will be refunded back to the gift certificate and no cash alternative will be offered.
Items that are non returnable
-Fascinators when a fitting preference has been selected
-Items with added gem stones
-Specific types of cartridge or finish have been requested
-Postage costs are none refundable
-Custom made or altered items
-Fedoras that have been hand burned
-Please ask if you are unsure on any of these
All orders placed on this website will be subject to acceptance of the terms and conditions. The confirmation stage sets out the final details of your order. An acknowledgement email will be sent out. Country Crafty Designs reserves the right to refuse to supply Goods.
Information that you provide on this website must be accurate and complete.
The Customer is responsible for providing the correct delivery address at the time of ordering.
For bespoke customised makes 50% non refundable desposit is required or full payment of items. Final invoice to be paid within 7 days of being sent. If no payment made order will be cancelled and deposit will not be returned.
If for any reason you decide to cancel you may do so unless work has already begun on your order. If payment has been made via card a refund will be minus card charges.
Cancellation of trade orders is not accepted if work has been begun.
If a product arrives damaged or faulty please let me know immediately and I will replace it. This guarantee does not cover items that have been misused or abused. Goods should only be returned to Country Crafty Designs after a returns agreement. All returns must be packed correctly and returned to Country Crafty Designs in their original packaging.
Item dispatch times are stated at checkout if different in individual descriptions. All items will be sent via royal mail some orders require a signature. Risk of loss and damage of products passes to you on the date when the products are delivered to you or are left with a person or place nominated by you.
All delivery times are estimated.
If for any reason you are not happy with your items and you want to return them, you may do so provided the item is approved for return you must inform me within 7 days of receipt, i will provide you with a returns ref number. You will need to return the item at your own expense, securely packaged with your name and order number inside with the returns ref number. Items must be in original condition and packaging, undamaged and unused.
Refund will be minus a 10% fee of returned goods to cover restocking/postage and fees. Orders returned after 14 of receipt days will not be refunded and you will have to arrange collection to get the items back to you. International deliveries none returnable due to timings and delay issues. Items stated handmade to order are none returnable unless faulty. Custom bespoke and Trade made orders are none returnable unless arive faulty or damaged. In all instances i must be informed as soon as items are received if damaged or faulty. International buyers are responsible for any import charges that may occur, items returned to sender will not be refunded and the buyer will be required to pay additional shipping costs to get the item back.
All items hand made and may vary slightly to the stock pictures. All measurements are approximate and individual screens may show colours slightly different. No two items are exactly the same.
The use of this website is subject to the following terms of use:
I reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. If I discover an error in the price of goods ordered, I will inform you as soon as possible (e.g. prior to the goods being despatched ). I will provide you the option of reconfirming your order at the correct price or cancelling it. If i am unable to contact you I will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund.
Country Crafty Designs products are for DECORATIVE USE ONLY AND ARE STRICTLY NOT TOYS. DUE TO THE RISK OF CHOKING FROM SMALL PARTS THESE ITEMS ARE NOT SUITABLE FOR CHILDREN.
You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. This website contains material which is owned by or licensed to Country Crafty Designs. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
I will take all reasonable precautions to keep the details of your order and payment secure, I cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
If you continue to browse and use this website, you are agreeing to comply with the terms and conditions of use.
If you disagree with any part of these terms and conditions, please do not use our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which I shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
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